Frontline feedback for multi-location

Your frontline sees it first. Make sure management hears it.

Employees scan a QR code to share problems and ideas — anonymously or by name. CandorVoice helps management spot what needs attention, act, and show employees what changed.

Illustrative example

See Feedback turn into action

See how something an employee notices can become an Action and a visible improvement.

  1. 1

    Employee spots a problem

    “The loading area is poorly lit during evening shifts. Someone could get hurt.”

    Employees often see problems and better ways of working first.

  2. 2

    Employee shares Feedback

    They scan the QR code and share what they noticed — anonymously if they choose.

    • QR code
    • Anonymous
  3. 3

    Management takes action

    Improve loading-area lighting

    Owner
    Maintenance
    Priority
    High
    Due
    Friday
  4. 4

    Employees see what changed

    “New lighting has been installed in the loading area. Thank you for speaking up.”
    • Shared with employees
    • Follow-up poll available
Spot it Share it Act on it Show what changed Repeat

CandorVoice helps make speaking up an ongoing process, not a suggestion box.

WHY IT MATTERS

A stronger, safer and more productive workplace.

Encouraging a speak-up culture — where employees can share ideas, flag bottlenecks and report mistakes without fear of backlash — can improve team productivity, problem-solving and engagement.

Thoughtful warehouse operations manager reviewing workplace activity
  1. 01

    Early problem detection

    Employees on the front line spot broken workflows, safety risks, software glitches or redundant steps long before management does. Catching these issues early can prevent costly delays.

  2. 02

    Fewer workplace conflicts

    Open communication reduces frustration and friction. Teams spend less time dealing with repeated issues and more time getting work done.

  3. 03

    Better safety and lower risk

    Identify hazards, near misses and unsafe practices early, helping to prevent incidents and reduce the risk of fines, lawsuits or reputational damage.

  4. 04

    Higher engagement and lower staff turnover

    People are more likely to stay when they feel heard, trusted and valued, reducing the cost and disruption of losing experienced team members.

  5. 05

    Faster innovation and better decisions

    Ideas from the people closest to the work lead to practical improvements and smarter decisions, rather than relying on outdated habits.

  6. 06

    Higher productivity and profitability

    With fewer recurring problems, safer ways of working and more engaged teams, work flows more smoothly and the business performs better.

How CandorVoice works

From a QR scan to visible change.

Set up your Locations, put QR posters where employees already are, and give people a simple way to speak up. Management sees what matters, takes action and shows employees what changed.

Employee scanning a CandorVoice feedback QR poster at work
  1. 01

    Set up your Locations

    Add each workplace and download ready-to-print feedback QR posters.

  2. 02

    Put the QR where employees already are

    Clock-in areas, staff rooms, noticeboards, break rooms and other employee spaces.

  3. 03

    Employees scan and speak up

    Share a problem, idea or something that is working — anonymously or by name. No employee account needed.

  4. 04

    Management sees what needs attention

    Spot problems early, see repeated issues and discover useful ideas from the people closest to the work.

  5. 05

    Turn feedback into action

    Set a priority, owner and due date. Follow it through, then show employees what changed.

  6. 06

    Keep listening

    Use Polls for follow-up, Reminders to keep the channel visible, and Reports to give leadership the bigger picture.

More than a feedback box.

A repeatable way to:

listen → understand → act → show what changed → keep listening

Manager reviewing CandorVoice feedback across Locations

For management

See what needs attention — and where.

CandorVoice brings employee Feedback together across your Locations, so management can see what is happening, spot repeated problems and useful ideas, and focus attention where it matters.

  1. 01

    See across Locations

    See Feedback from the Locations you manage in one place — without rebuilding the picture from individual messages.

  2. 02

    Know what matters first

    Categories and priorities help separate an urgent concern from a useful idea, recurring problem or positive feedback.

  3. 03

    Turn Feedback into Action

    Turn an important issue into a clear next step with a priority, owner and due date — so somebody knows what needs to happen and by when.

  4. 04

    Show what changed

    Visible follow-through shows employees that speaking up led somewhere. Publish what changed so people can see that their Feedback was heard.

  5. 05

    Spot patterns early

    See when the same problem, mistake or inefficiency keeps coming back across shifts or Locations — and capture practical improvement ideas from the people closest to the work.

  6. 06

    Give the right managers the right view

    Management access can be limited to the Locations each manager is responsible for, while leadership can see the wider picture.

  7. 07

    Check whether a change helped

    Use a short Poll to ask the affected team whether the change made things better — and what still needs attention.

  8. 08

    Keep the channel visible

    A feedback channel can go quiet after launch. Reminders help keep CandorVoice visible and encourage employees to keep speaking up.

  9. 09

    Give leadership the bigger picture

    Reports summarise Feedback over time, so leadership gets a periodic view without rebuilding it from individual messages.

One message may be a one-off.

Repeated Feedback is a pattern.

CandorVoice helps management see the difference.

  • Is this happening repeatedly?
  • Which Locations are seeing it?
  • Is it getting better or worse?

Research

Employee engagement is connected with better business outcomes.

Gallup’s Q12® research compares highly engaged teams with teams in the bottom quartile of engagement across millions of employees and thousands of workplaces.

Gallup Q12® Meta-Analysis · 11th edition

736 studies · 347 organisations · 53 industries · 90 countries · 3.35M employees

63%

fewer safety incidents

32%

fewer quality defects

21–51%

lower employee turnover*

78%

less absenteeism

14%

higher productivity

23%

higher profitability

Median differences between top- and bottom-quartile engagement units.

The productivity figure is measured through production records and evaluations; Gallup reports sales productivity separately.

*Turnover was 21% lower in high-turnover organisations and 51% lower in low-turnover organisations.

Independent Gallup research — not CandorVoice results.

Use of CandorVoice does not guarantee these outcomes.

View Gallup research →

Everything included

What CandorVoice does — and how it helps.

The full feedback loop — from speaking up to management follow-through — is included in CandorVoice.

Feature

QR & Posters

The problem

There was no simple way for employees to raise something.

How it helps

A QR poster opens CandorVoice in the employee’s browser.

Feature

Anonymous or named Feedback

The problem

Some concerns are hard to raise with a name attached.

How it helps

Employees choose anonymous or named before sending.

Feature

No employee account

The problem

Another app or login stops people taking part.

How it helps

Employees submit without an account and without an app.

Feature

Categories

The problem

Unstructured messages are hard to triage.

How it helps

Employees pick the closest Category so Feedback is easier to review.

Feature

Home / At a glance

The problem

Managers do not know where to start.

How it helps

Home shows what needs attention first.

Feature

Priority

The problem

Urgent issues get lost in a list.

How it helps

Priority surfaces what to look at first.

Feature

Trends

The problem

It is hard to tell whether things are getting better or worse.

How it helps

See Feedback over time.

Feature

Locations

The problem

Problems differ from site to site.

How it helps

Compare Locations and spot recurring issues.

Feature

Reports

The problem

Leadership needs a periodic view.

How it helps

Scheduled Reports summarise the picture.

Feature

Feedback reminders

The problem

A feedback channel goes quiet after launch.

How it helps

Reminders keep the channel visible.

Feature

Actions

The problem

Feedback has no owner and drifts.

How it helps

Turn an issue into an Action with an owner and due date.

Feature

What changed

The problem

Employees never hear what happened.

How it helps

Publish what management changed because people spoke up.

Feature

Polls

The problem

You cannot tell whether a change helped.

How it helps

Ask the affected team one short follow-up question.

Feature

Users & Invitations

The problem

It is unclear who should have access.

How it helps

Invite the right users and assign roles.

Feature

Location-scoped access

The problem

Managers see too much or too little.

How it helps

Limit access to the Locations a manager is responsible for.

Feature

Audit Trail

The problem

Changes should not depend on memory.

How it helps

Review who changed what and when.

Feature

Privacy & Data

The problem

Sensitive workplace data needs care.

How it helps

Privacy and data administration is built in.

Feature

Privacy Requests

The problem

Individuals have data-rights requests to handle.

How it helps

Handle privacy requests inside the product.

Feature

Passkeys / TOTP / MFA

The problem

Manager accounts need stronger protection.

How it helps

Passkeys, authenticator-app codes and MFA options.

Enterprise & AI

Built for organisations managing many Locations, teams and large volumes of Feedback.

The same simple feedback loop, with the controls and scale a larger rollout needs.

  • Customer-managed database

    Store selected workspace content in your own MySQL database. An Enterprise capability.

  • Bulk operations

    Set up many Locations at once, invite managers and manage large rollouts from CSV files.

  • Reports & exports

    Export Feedback as CSV and use scheduled reports to see trends, follow-through and what needs attention.

  • Feedback reminders

    Schedule employee reminders, and nudge managers when a Location goes quiet.

  • Location QR & posters

    Create a poster for each Location, download packs in bulk, or print one all-Locations poster.

  • Ask CandorVoice AI

    Ask questions across the Feedback and evidence you can access. Read-only.

    Requires your own supported AI provider API key: OpenAI, Claude, Gemini or DeepSeek.

View documentation →

Explore CandorVoice

Want to look around first?

Explore both sides of CandorVoice with a preconfigured workspace and synthetic demo data.

Employee experience

See how an employee can open CandorVoice from a QR code, enter the Location PIN and share Feedback — anonymously or with their name.

Location PIN

1165

Use this PIN after opening the employee demo.

Open employee demo →

Scan the code with your phone, or open it here.

Anonymous or named · No employee account required · Synthetic data resets hourly

Management experience

Explore how management sees Feedback, priorities, Locations, Actions, follow-through and trends.

Email
demo@candorvoice.com
Password
demo
Open management demo →

Writable shared workspace · Synthetic data · Resets hourly

WHY CANDORVOICE?

We already have HR, managers, email, and suggestion boxes. Why would we use CandorVoice?

Because having ways to collect feedback is not the same as having a clear process for turning feedback into action.

Some employees do not know who to tell. Some are uncomfortable speaking directly to a manager or HR. Others believe nothing will happen, so they stay silent.

CandorVoice makes speaking up simple.

Employees scan a QR code, type what they want to say, and send it — anonymously or by name. No app. No employee account. No complicated process.

CandorVoice is not just another feedback tool. It is a process.

The platform helps HR and management run and oversee that process — from employee Feedback, to understanding what matters, to taking action, showing what changed, and finding better ways of working.

  1. Feedback
  2. Understand
  3. Action
  4. Improvement
  5. Repeat
Thoughtful warehouse operations manager reviewing workplace activity

The traditional way vs. CandorVoice

The traditional way

An employee sees a problem and has to decide who to tell.

With CandorVoice

Scan the QR code and speak up right away.

The traditional way

They may have to speak directly to a manager or HR.

With CandorVoice

Choose anonymous or named Feedback.

The traditional way

An email or suggestion can get lost or forgotten.

With CandorVoice

Feedback is brought together so management can see what needs attention.

The traditional way

Nobody may clearly own the next step.

With CandorVoice

Turn important Feedback into an Action with an owner, priority and due date.

The traditional way

The same problem may happen at several Locations without anyone seeing the pattern.

With CandorVoice

Reports and trends help management see repeated problems across Locations.

The traditional way

Employees often never hear what happened.

With CandorVoice

What changed shows employees what management did because people spoke up.

The traditional way

After a while, people may stop giving feedback.

With CandorVoice

Reminders and Quick Polls help keep the conversation going.

Feedback is only the starting point.

CandorVoice helps HR and management take that Feedback further — understanding what matters, deciding what needs action, assigning responsibility, showing employees what changed, and using what they learn to improve the workplace.

That last step matters. Employees may stay silent when they believe nothing will happen. When they see that Feedback is heard, acted on and followed by visible change, they have more reason to participate again.

“We raised this problem. Management listened. Something changed.”

That gives employees a reason to speak up again — and shows their colleagues that speaking up can lead somewhere.

Over time, consistently listening to frontline employees and acting on what they see can help organisations:

  • Spot risks earlier

    before small problems become bigger ones.

  • Improve workplace safety

    by hearing about hazards and unsafe practices.

  • Find better ways of working

    from the people doing the work every day.

  • Encourage new ideas

    and practical improvements.

  • Build trust and engagement

    by showing employees that their voice matters.

  • Improve productivity and profitability

    by reducing repeated problems, wasted time and missed opportunities.

CandorVoice doesn’t replace HR or managers.

It helps them hear what they might otherwise miss, understand what needs attention and manage a clear process from employee Feedback to action and improvement.

A strong speak-up culture is not built with one survey, one email address or one suggestion box. It grows through a repeatable process: employees speak up, management listens, action is taken, people see what changed, and the organisation keeps improving.

CandorVoice is more than a platform. It helps HR and management run and oversee a repeatable process that turns what employees see every day into action, visible improvements and better ways of working — helping build a better workplace and a better business.

Simple pricing

Pricing that grows with your Locations.

Unlimited employees, one simple price. Choose the plan that fits your number of Locations.

Try CandorVoice free for 14 days.

Explore CandorVoice before your first subscription payment.

A payment card is required. There is no subscription charge during the trial. The first monthly payment follows after 14 days; cancel before the trial ends to avoid it. Cancelling a trial ends access immediately.

Billed monthly

1 Location

$99.00
/ month
  • 1 Location
Buy 1 Location

2 Locations

$189.00
/ month
  • 2 Locations
Buy 2 Locations

3 Locations

$279.00
/ month
  • 3 Locations
Buy 3 Locations

4-6 Locations

$399.00
/ month
  • 4-6 Locations
Buy 4-6 Locations

7-10 Locations

$649.00
/ month
  • 7-10 Locations
Buy 7-10 Locations

11-15 Locations

$899.00
/ month
  • 11-15 Locations
Buy 11-15 Locations

16-25 Locations

$1,499.00
/ month
  • 16-25 Locations
Buy 16-25 Locations

26-50 Locations

$2,499.00
/ month
  • 26-50 Locations
Buy 26-50 Locations

51-100 Locations

$3,499.00
/ month
  • 51-100 Locations
Buy 51-100 Locations

101–150 Locations

$4,999.00
/ month
  • 101–150 Locations
Buy 101–150 Locations

151–250 Locations

$6,999.00
/ month
  • 151–250 Locations
Buy 151–250 Locations

251–400 Locations

$9,999.00
/ month
  • 251–400 Locations
Buy 251–400 Locations

401–600 Locations

$13,999.00
/ month
  • 401–600 Locations
Buy 401–600 Locations

601–1,000 Locations

$19,999.00
/ month
  • 601–1,000 Locations
Buy 601–1,000 Locations

Need a larger plan or a custom solution?

Contact us — we’re happy to help.

Contact us
FAQ

Questions before you get started?

What is CandorVoice and how does it work?

CandorVoice is a frontline employee Feedback platform for organisations with one or more Locations. Put QR posters where employees work; employees scan and share Feedback; management reviews what needs attention, can turn Feedback into an Action, and can publish What changed. It becomes a repeatable habit rather than an occasional survey.

Do employees need an app or account, and can Feedback be anonymous?

No. The QR code opens CandorVoice in the employee’s browser, and employees can submit Feedback without creating an account and without installing an app. They choose to send it anonymously or with their name.

What can employees share, and what happens after Feedback is sent?

Employees can raise a problem, an idea or something that is working well. Management reviews it, sets a Category and Priority, and creates an Action with an owner and due date when something needs to change. When the work is done, employees can be told what changed, and a short Poll can check whether it helped.

Who can see Feedback, and how is sensitive Feedback protected?

Only authorised management users. Access can also be limited to the Locations a manager is responsible for. CandorVoice includes audit history, privacy and data administration, and stronger manager authentication options such as passkeys or an authenticator app. Privacy Policy

Does CandorVoice work across multiple Locations, and how do we get started?

Yes. Add your Locations, download the ready-to-print QR posters CandorVoice generates for each one, and place them where employees already are. HQ can see the wider picture while managers stay scoped to the Locations they are responsible for.

What if Feedback concerns harassment, discrimination, safety or another serious issue?

CandorVoice gives authorised management a channel to receive and follow up on serious concerns, with an audit history. It is an employee Feedback platform, not a whistleblowing or emergency service: keep using the HR, safeguarding, safety and regulatory reporting channels your policies and applicable law require. Terms of Service

How does pricing and billing work?

Pricing is based on the number of Locations you manage, not on the number of employees, so unlimited employees are covered by one subscription. Plans are monthly subscriptions billed in advance that renew automatically until cancelled, and each plan covers the number of Locations shown. CandorVoice is delivered entirely online — there is nothing to install and no physical goods are shipped. Payments are handled by a third-party payment provider acting as Merchant of Record, which may handle payment processing, invoicing, applicable taxes and refund administration, and prices may be exclusive of applicable taxes.

Can I change or cancel my subscription, and what is the refund policy?

You can add or remove Locations subject to the Location allowance in your current plan, and cancel at any time from the subscription area of your workspace. During a free trial, cancelling before the trial ends avoids the first subscription charge and ends trial access immediately. For a paid subscription, cancellation takes effect at the end of the paid billing period: you keep access until then, the subscription does not renew and no further charges are made. CandorVoice is a digital subscription service, so charges pay for access for the billing period; refund requests are reviewed individually, we do not promise automatic refunds or a fixed refund window, and your statutory rights are unaffected. Cancellation Policy Refund Policy

How do I contact support?

Email is our support channel. Use the contact section at the bottom of this page and you will reach the team with questions about the product, pricing, setup, billing, cancellation or refunds.

Contact

Questions? Get in touch.

Questions about CandorVoice, pricing, setup or whether it fits your organisation? Send us an email.

Email us